Refund Policy

Last updated: January 2026

Summary: App Store purchase refunds are handled by Apple. Setapp subscription billing and refund questions follow Setapp policies.

App Store Purchases

App Store editions for macOS and iOS are separate purchases. AI Council is also available through Setapp on Mac.

For App Store purchases, Apple handles billing and refunds. Setapp handles its own subscription billing and refunds. Techniciti SARL does not process these payments or have access to your payment information.

How to Request a Refund

If you would like to request a refund for your AI Council purchase, you must do so through Apple:

You will need your Apple ID and the purchase receipt (available in your email or in the App Store under your account).

Apple's Refund Policy

Apple reviews refund requests on a case-by-case basis. According to Apple's policies, you may be eligible for a refund if:

Refund decisions are made solely by Apple. We recommend submitting your request as soon as possible after purchase if you believe you are entitled to a refund.

After a Refund

If Apple approves your refund, access to AI Council will be revoked according to Apple's standard procedures. Any data stored locally on your device remains yours and is not affected by the refund.

Third-Party Services

App Store editions use your provider accounts for cloud models. Setapp on Mac offers managed AI access, subject to your account and available credits. Provider usage charges are separate and follow the provider's policies. The fictional sample, drafting and local calculations need no API keys and make no model calls.

Questions?

For App Store refunds, use the Apple links above. For Setapp subscription questions, contact Setapp. For questions about AI Council:

Techniciti SARL
Strasbourg, France
info@techniciti.eu